FAQ

98 WC FAQ — Get Easy Answers to All Your Questions Today

98 WC Whatever questions you have — registration, login, deposit, withdrawal, games, bonuses, or security — you'll find all the answers in thisFAQ on the page.

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Account & Login

Questions about registration, login, password reset, profile updates, and account verification.

7 Questions
Deposits & Withdrawals

Information on all payment methods including bKash, Nagad, and Rocket — limits, processing times, and more.

6 Questions
Games & Betting

Questions and answers about slots, Live Casino, sports bets, match odds, and game rules.

6 Questions
Bonuses & Promotions

Information on welcome bonuses, daily offers, reload bonuses, cashback, and wagering conditions.

5 Questions
Security & Privacy

Covers account security, two-factor authentication, data protection, and reporting suspicious activity.

4 Questions
App & Technology

Covers mobile app download, installation, device compatibility, and technical troubleshooting.

5 Questions

98 WC FAQ Welcome to the page. We know that whether you're new to online gaming platforms or a longtime member, questions come up all the time. That's why 98 WCfrom -, this detailed FAQ has been created — so you don't have to keep reaching out to support. Below, all answers are organized into six categories for easy browsing. You can also use the search box above to quickly find what you're looking for.

If you can't find the answer to your question, email us directly: support@98wc.net

Account & Login

Register at 98 WC is very easy. on the registration page Go and enter your mobile number or email, full name, and password. Once your OTP is verified, your account will be activated. The entire process takes just 2 minutes.
  • A valid mobile number or email is required.
  • You must be at least 18 years old.
  • Only one account can be created per device.

First, make sure you're entering the correct mobile number or email and password. Turn off Caps Lock if it's on. If you've forgotten your password, On the login page, Use the "Forgot Password?" option. If you enter the wrong password multiple times, your account may be temporarily locked — wait 15 minutes or contact support.

On the login page go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email. A reset link or OTP will be sent to you. Use it to set a new password. The whole process takes under 5 minutes.

For large withdrawal amounts 98 WC KYC verification may be required. Simply upload a photo of your National ID or passport along with a selfie to complete the process. Verification is typically completed within 24 hours.

After logging in, go to Account Settings. From there, you can update your name, email, mobile number, and password. Some changes may require OTP verification.

No. 98 WC FAQper our policy, each person may only create one account. Opening multiple accounts Terms & Conditions violations may result in the cancellation of all accounts.

To close your account, send an email to support@98wc.net. Responsible Gaming As part of which, you can also Self-Exclusion is another option you can choose — it lets you suspend your account for a set period of time.
Deposits & Withdrawals

98 WC Supports the most popular payment methods in Bangladesh:
  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: directly from your bank account
  • Crypto: USDT and other selected cryptocurrencies
Log in to make a deposit and go to the Wallet section.

The minimum deposit is ৳300 and the maximum limit varies by payment method and account type. Daily limits generally apply for bKash and Nagad. For more details, Platform View page.

Deposits via bKash, Nagad, and Rocket are usually instant — your balance is updated within 1 to 5 minutes. Bank transfers may take 15 to 30 minutes. For crypto, it depends on network confirmation times.

98 WCWithdrawal processing typically completes within 15 minutes to 3 hours. There may be slight delays on public holidays or during peak hours. KYC verification may be required for your first withdrawal.

98 WC No deposit or withdrawal fees are charged on our end. However, your payment gateway or mobile banking operator may apply their own charges. Check with your payment provider before making a transfer.

You can cancel a withdrawal request before processing begins. Once the status changes to "Processing", cancellation is no longer possible. If you run into an issue, contact us immediately via live chat.
Games & Betting

98 WChas an extensive games library:
  • Sports Betting: Cricket, Football, Tennis & more
  • Live Casino: Roulette, Blackjack, Baccarat, Dragon Tiger
  • Slot Games: Slots with thousands of themes
  • Fishing Games: Popular Games Among Bangladeshi Players
  • Jackpot: Chance to Win Big
To learn more Games Page View.

Live Betting means placing bets on a match in real time as it's happening. On the Bet page Go to the "Live" tab, where you'll see up-to-date odds for all ongoing events. Select your preferred event and market, enter your stake, and place your bet. Odds change in real time based on how the match unfolds.

To view odds for all upcoming and live matches Match Odds Page Visit us. You'll find the latest odds for cricket, football, and all other sports, updated in real time. Log in to place bets directly.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain cases — such as an abandoned match or a cancelled event — the bet amount will be automatically refunded. Terms & Conditions Read more for details.

On the Jackpot page you'll find all active jackpot events listed. Log in and join any featured jackpot game. Each jackpot has its own rules and prize structure — read them before you play.

98 WCAll games at use RNG (Random Number Generator) technology audited by accredited third-party auditors. The outcome of every round is completely random and cannot be manipulated by anyone. We are committed to full transparency.
Bonuses & Promotions

98 WCNew members at get a welcome bonus. A set percentage bonus is credited to your account on your first deposit. Free spins and sports bet bonuses may also be available. To see current offers, Registration Page View.

Read the wagering terms and conditions carefully before claiming any bonus.

A wagering requirement is the condition that determines how many times you must bet the bonus amount before you can withdraw it. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place a total of ৳10,000 in bets before withdrawing. Each bonus has its own terms — Terms & Conditions See the page for full details.

After logging in, you can find daily and weekly offers in the Promotions section. 98 WC Regular reload bonuses, cashback offers, and special tournaments are hosted. Keep notifications enabled so you never miss a new offer.

Yes, every bonus has an expiry period. Welcome bonuses must generally be used within 7 days, and daily offers within 24 hours. Any unused bonus is automatically cancelled once it expires.

98 WC- has a referral program. When a friend signs up using your referral link and makes their first deposit, you'll earn a bonus. Check the Promotions section for the current referral bonus amount and terms.
Security & Privacy

Yes. 98 WC We use SSL encryption and modern data protection technology. Your personal information and payment data are fully secure. We never sell or share your data with third parties. To learn more Privacy Policy Read.

To keep your account secure:
  • Use a strong password that includes uppercase letters, lowercase letters, numbers, and special characters.
  • Enable two-factor authentication (2FA).
  • Never share your password with anyone.
  • Always log out after accessing your account from an unfamiliar device.
  • Do not click on suspicious emails or links.

Change your password immediately and email us at support@98wc.net. You can also reach us directly via live chat. Our security team will act quickly and, if necessary, temporarily lock your account.

98 WC a licensed online gaming platform operating under international regulatory bodies. We place responsible gaming, fair play, and member protection at the top of our priorities. To learn more, About Us View page.
App & Technology

98 WC App Contact us directly via our App Page Available to download. Android users can download and install the APK file. Before installing, enable "Install from unknown sources" in your phone's settings. iOS users can use the web app.

98 WC App Works on all Android 6.0 and above devices. For iOS, the web version is fully optimised on Safari. On desktop, you can play from any modern browser — Chrome, Firefox, or Edge.

First, fully close the app and reopen it. If the issue persists, restart your phone. Clear the cache by going to Settings → Apps → 98 WC → Clear Cache. If you're still having trouble, uninstall the app and App Page Download the latest version from.

on mobile data too 98 WC Works fully. However, Live Games and Live Betting require a stable internet connection (minimum 3G). 4G or Wi-Fi is recommended for the best experience.

All features are available on both. However, the app offers push notifications, faster loading, and some offline functionality. The website works great at home, while the app is more convenient on the go. App Page Download from
Still have questions?

Our support team is available 7 days a week, 24 hours a day.

support@98wc.net
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